Installation issues (crashes, etc.) Focusrite Control

Written By Audrey (Super Administrator)

Updated at August 7th, 2025


Your PC may crash when you try to download Focusrite Control.

This is usually due to firewalls/antivirus/anti-cheat software blocking the installation. With some older versions of McAfee antivirus software, users may encounter problems and blue screens when installing the Focusrite driver.

When you install Focusrite Control, check that none of these programs are running (we recommend checking your Task Manager to see which programs are running in the background and potentially blocking the download).

Finally, it is also advisable to right-click on the installer's .exe file and select "Run as administrator".


For further information: 

https://support.focusrite.com/hc/en-gb/articles/17054095202066-Troubleshooting-Focusrite-Installation-Issues-Windows

https://support.focusrite.com/hc/en-gb/articles/13681229053586-Blue-Screens-with-McAfee-Antivirus